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Terms of Service

Effective 30 May 2026 · Last updated 30 May 2026

These terms are a binding agreement between you (and the organisation you represent) and [Archon Technologies Limited] governing your use of the Archon platform. By creating an account or using Archon, you agree to these terms.

1. The agreement

"Archon", "we", or "us" means [Archon Technologies Limited]. "You" or "Customer" means the person or organisation using the service. If you accept these terms on behalf of an organisation, you warrant that you have authority to bind it.

2. Accounts

  • You must provide accurate information and keep it up to date.
  • You are responsible for safeguarding your credentials and for all activity under your account.
  • You must notify us promptly of any unauthorised use at support@archon.co.nz.
  • You must be at least 16 years old to use Archon.

3. Acceptable use

Your use of Archon must comply with our Acceptable Use Policy, which is incorporated into these terms. We may suspend or terminate access for material or repeated breaches.

4. Customer data

You retain all rights in the content you upload ("Customer Data"). You grant us a worldwide, non-exclusive licence to host, process, transmit, and display Customer Data solely to provide and support the service, including processing by our AI sub-processors as described in our Privacy Policy. You are responsible for ensuring you have the rights to upload Customer Data and that doing so does not breach any third party's rights or any law.

5. AI features & professional-advice disclaimer

Archon uses automated AI systems to analyse plans, interpret RFIs, identify potential compliance issues, and draft responses. This output is provided for assistance only. It may be inaccurate, incomplete, or out of date, and it does not constitute legal, engineering, architectural, surveying, or building-compliance advice.

You must independently verify all AI output and rely on the judgement of appropriately qualified and licensed professionals. Nothing produced by Archon is a determination, approval, or assurance of compliance with the New Zealand Building Code, any standard, or any consent condition, and it does not replace the assessment of a Building Consent Authority or other regulator. You are solely responsible for any decisions made or documents submitted in reliance on the service.

6. Our intellectual property

The Archon platform, software, and all related intellectual property are and remain owned by us and our licensors. We grant you a limited, non-exclusive, non-transferable right to use the service during your subscription, subject to these terms. You may not copy, reverse-engineer, resell, or create derivative works from the service except as permitted by law.

7. Fees

If your plan is paid, you agree to the fees and billing terms presented at sign-up or in your order. Unless stated otherwise, fees are exclusive of GST and other taxes, and are non-refundable except as required by law.

8. Third-party services

Archon integrates with third-party services (including our hosting, database, authentication, and AI providers). We are not responsible for third-party services, and your use of them may be subject to their own terms.

9. Confidentiality

Each party will protect the other's confidential information and use it only as needed to perform under these terms. Customer Data is treated as your confidential information.

10. Warranties & disclaimers

We provide the service with reasonable care and skill. Except as expressly stated, and to the maximum extent permitted by law, the service is provided "as is" and "as available" without warranties of any kind, whether express or implied. Nothing in these terms limits any rights you have under the New Zealand Consumer Guarantees Act 1993 that cannot lawfully be excluded; where you acquire the service for business purposes, you agree that the Consumer Guarantees Act does not apply.

11. Limitation of liability

To the maximum extent permitted by law, neither party is liable for any indirect, incidental, special, or consequential loss, or for loss of profits, revenue, data, or goodwill. Our total aggregate liability arising out of or in connection with the service is limited to the fees you paid to us in the twelve (12) months before the event giving rise to the liability (or NZ$100 if you use a free plan).

12. Indemnity

You will indemnify us against claims, losses, and costs arising from your Customer Data, your use of the service in breach of these terms, or your reliance on AI output in breach of section 5.

13. Term & termination

These terms apply while you use the service. You may stop using Archon and close your account at any time. We may suspend or terminate access if you materially breach these terms, fail to pay, or where required by law. On termination, your right to use the service ends; we will make Customer Data available for export for a reasonable period, after which it may be deleted.

14. Changes

We may update the service and these terms from time to time. We will post changes here and update the "Last updated" date; material changes will be notified where appropriate. Continued use after changes take effect constitutes acceptance.

15. Governing law

These terms are governed by the laws of New Zealand, and the courts of New Zealand have exclusive jurisdiction, without regard to conflict-of-laws rules.

16. Contact

Questions about these terms? Contact support@archon.co.nz.

Questions about this document? Contact us at privacy@archon.co.nz.